One thing that I have noticed about the automotive industry is the fact that customer service has gone down immensely. Customer retention has also gone to the dogs lately, however — Mercedes-Benz is one company that is known for not only their customer service but also known for their customer retention. That is why they are ranked #1 by J.D Powers & Associates for customer retention.
Mercedes-Benz is definitely one brand of car that is not only getting better and better every single year but I can certainly tell the difference when I go into a Mercedes-Benz dealer versus going into any other dealership. The customer service is incredible and that alone is powerful.
So if you are looking for a brand new car this season, I highly recommend going into a Mercedes-Benz dealership!